our plans

 Fraser Infotech proudly provides complimentary tech support for seniors across the Fraser Valley. Technology can feel overwhelming, and no one should be left behind. Whether it’s help with a phone, computer, Wi‑Fi, email, or smart‑home devices, we offer patient, friendly assistance at no cost — because supporting our community matters. 

• ✓Single Computer
• ✓Unlimited Remote Support
• ✓*Free Engineer Visit
• ✓*Free Antivirus
• ✓Remote Monitoring & Management
• ✓Data Security
• ✓Network Optimization

• ✓Scale Up to 10 Computers
• ✓Helpdesk: During Business Hours (8/5)
• ✓SLA: 8 Hour Response
• ✓* Free Engineer Visit
• ✓*Free Antivirus
• ✓Data Security
• ✓Remote Monitoring & Management
• ✓Vulnerability management
• ✓Monthly Health Reports

• ✓Scale Up to  50 Computers
• ✓Helpdesk: 8/6 Coverage
• ✓SLA: 4 Hour Response
• ✓Weekly Engineer Visit
• ✓Remote Monitoring & Management
• ✓Data Backup
• ✓Dedicated Account Manager
• ✓Monthly Health Reports
• ✓Quarterly Business Reviews
• ✓Cybersecurity Monitoring
• ✓Vulnerability Management

• ✓Scale Up to 100 Computers
• ✓Helpdesk: 24/7 Coverage
• ✓Special SLA 
• ✓Daily Engineer Visit
• ✓On-site Engineer: Add On
• ✓Remote Monitoring & Management
• ✓Monthly Business Reviews
• ✓Monthly Health Reports
• ✓Cybersecurity Monitoring
• ✓Vulnerability Management
• ✓Priority Escalation Line
• ✓Dedicated Account Manager / Number
• ✓Full IT Management & Strategy
• ✓Hardware Procurement Support
• ✓Vendor Management

 Every User is unique — and so are its technology needs. If our subscription plans don’t perfectly match your workflow, we’ll build a tailored solution that fits your goals, budget, and growth strategy. Reach out anytime and let Fraser Infotech design the right IT plan for you.